Returns & Exchanges

We want you to love your purchase. If you're not completely satisfied, you may request a return within 14 days of receiving your order.

Return Eligibility

To be eligible for a return, items must:

  • Be unworn, unused, and unwashed

  • Have all original tags attached

  • Have the hygiene liner/sticker intact

  • Be returned in their original packaging

  • Be accompanied by proof of purchase

For hygiene reasons, we cannot accept returns on swimwear that has been worn, washed, altered, or returned without the hygiene liner attached.

How to Start a Return

To request a return, please email us at elizabeachwear@gmail.com with your order number and reason for return.

If your return is approved, we will provide instructions for returning your item. Returns sent without prior authorization may not be accepted.

Non-Returnable Items

The following items cannot be returned:

  • Sale or clearance items

  • Gift cards

  • Items that do not meet the return eligibility requirements above

Damaged or Incorrect Items

Please inspect your order upon arrival. If you receive a defective, damaged, or incorrect item, contact us within 7 days of delivery so we can make it right.

Exchanges

At this time, we do not offer direct exchanges. If you would like a different size or style, please return your eligible item and place a new order.

Refunds

Once your return is received and inspected, we will notify you of the approval status.

If approved, your refund will be issued to your original payment method. Please allow up to 10 business days for the refund to appear on your account, depending on your bank or credit card provider.

If more than 15 business days have passed since your refund was approved, please contact us at elizabeachwear@gmail.com.